Support
Last updated 17 October 2026
Email support@dontspike.app. Please do not include glucose values or other health details in the first message; we will ask if we need them.
No data showing
- In your CGM app, turn on sharing with Apple Health.
- On your iPhone: Settings → Health → Data Access & Devices → Don't Spike → allow Blood Glucose.
- Pull down on the Today screen to sync.
Readings look behind
- Dexcom (G6, G7, ONE+): Shares with Apple Health on a ~3 h delay.
- FreeStyle Libre: Shares with Apple Health in near real time.
- Stelo / Lingo: Shares with Apple Health on a ~3 h delay.
- Hippo H1: Does not share with Apple Health yet; not supported until it does.
- Other / DIY (xDrip, Loop, Trio): Shares with Apple Health in near real time.
Deleting your account or data
Settings → Account → Delete account. To clear the local copy only, use Settings → Data → Clear cache; it is rebuilt from Apple Health on the next sync.